Buying Tickets
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KEEPING YOU SAFE DURING COVID-19
Last updated: Aug 19, 2021
A NOTE FROM I EAT FOOD TOURS & EVENTS:
We are prepared to offer you delicious moments in total safety. You can join our tours and live events in complete relaxation and safety. Your health and safety matter for us, which is why we offer you face masks and hand sanitizer. Social distancing guidelines apply.
More questions? Contact Us here.**WHAT CAN YOU EXPECT DURING YOUR VISIT**
– Temperature measurement of our guests on arrival
– Face masks required for travelers in public areas
– Face masks required for guides in public areas
– Face masks provided for travelers
– Hand sanitizer available to travelers and staff
– Guides required to regularly wash hands
– Social distancing enforced throughout experienceSocial Distancing – Tours are maximum 6 guests. Guests will stay at a safe 1.5 meter distance during all points of the tour.
Wellness Checks – Employees receive daily wellness checks to ensure they are healthy and symptom-free. If you or anyone in your group is experiencing symptoms, we will work directly with you to cancel or reschedule your tour.
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COVID-19 CANCELLATION POLICY:
Due the Covid-19 you can cancel up to 24 hours in advance of the experience for a full refund. (Cooking Classes, Online Cooking Classes and Events are; NON REFUNDABLE)
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Cut-off times are based on the experience’s local time. This experience requires good weather.
- If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.
- This experience requires a minimum number of travelers.
- If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
If you have any questions or concerns, please Contact Us.
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GENERAL TICKET POLICIES:
*First and foremost, we’re human too! We understand that mistakes, illnesses and emergencies happen and those things can all get in the way of attending and arriving on time for a food tour. And our response is always… human, and fair. So please always contact us to discuss situations as early as you become aware of them.
*At the same time, we do encourage you to be thoughtful about requesting a last minute change and to save that privilege Only for Unique Situations (listed below) since your spots on the tour are being held for you (it’s always very difficult for us to resell your tickets with limited time). Additionally, as part of our company philosophy, we always aim to keep a good balance between pleasing you (our customer) and being fair to our hard working tour guides who also have babies and doggies to feed and whose salary also depends on advance ticket purchases. We’re sure you understand the balance we try to maintain in keeping everyone super satisfied. Please see details below.
*Refund Policy:
Under normal circumstances your Food Tour tickets are NON-REFUNDABLE.
If you have a medical, family emergency, or your travel plans changed due to serious unforeseen circumstances, please contact us as soon as possible by call the number written on your e-ticket, or Contact Us here. We can make exceptions and convert your tickets into a gift certificate or give you a refund (only for cancelations made 48 hours prior the tour date) if you will not be returning to Turin in the near future.*Reschedule Policy:
Your Food Tour Tickets CAN BE RESCHEDULED within reason.
Please contact us minimum 48+ hours before your scheduled tour if you need to reschedule your tickets.
If you have a medical, family emergency, or your travel plans changed due to unforeseen circumstances, please Contact Us as soon as possible, or call the number written on your e-ticket. We can reschedule you to another date or convert your tickets into a gift certificate that never expires.
*Please be thoughtful about rescheduling at the last minute, your spots on the tour are being held for you. It is very difficult for us to resell your tickets with limited time.*Inclement Weather Policy:
All of our Food Tours TAKE PLACE RAIN OR SHINE.
In the rare situation where we are forced to cancel the event due to inclement/unsafe weather “based on recommendations from the Mayor of Turin”, ticket-holders can reschedule to another day (subject to availability), receive a gift certificate (that never expires) or can receive a full refund. Please Contact Us as soon as possible, or call the number written on your e-ticket if you anticipate inclement weather. -
Yes, gift certificates are available for all I Eat Food Tours tours and make a perfect gift for holidays, birthdays or any other occasions! To purchase a gift certificate, please click here. Gift certificates NEVER expire!
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Yes, private tours are available for groups of 2 up to 30 people. To inquire about a private tour, please fill out the form on our private tours page. A I Eat Food Tours representative will contact you within 24 hours to inform you if the date and time requested is available.
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There is a standard cost to book a private tour. We can accommodate from 2-30 people. Each tour guide can take up to 15 people. If you book well in advance there is a good chance that we can accommodate your needs. See the “Private Tour” page for further information.
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Yes, tickets must be purchased in advance. Thursday – Saturday are the busiest days of the week! Often our tours sell out quickly, especially during this days. You don’t want to get caught at the last minute so check out our tour calendar and availability Here.
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I Eat Food Tours does not include gratuities in the cost of our tours. A standard gratuity for a tour guide in Turin (Italy) is 15% of the tour price. If you had a great time gratuities are accepted by our tour guides.
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Our tickets are sold online at our Tours Page . FareHarbor sell our tickets so we can spend more time making sure that our tours are the best that they can be! Tickets can be purchased with Visa, Mastercard or American Express. Cash is not accepted.
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*There are two types of tickets available for our ‘Street Food Tour D’luxe. Tastes of Turin’
Standard Ticket: Ages 11 and up – 89 euro.
Child Ticket: Ages 10 and under – 69 euro.
*There are two types of tickets available for our ‘Culinary Tour D’luxe. Tastes of Piedmont’
Standard Ticket: Ages 11 and up – 139 euro.
Child Ticket: Ages 10 and under – 89 euro.
*There is one ticket class for the ‘Evening Out in Turin. Aperitif, Wine & Dine’
Ages 18 and up – 169 euro.
*There is one ticket class for the ‘La Dolce Torino. Chocolate & Sweets tour’
All ages – 69 euro.
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We do not officially provide a waiting list. If a date is sold out, there is always a chance that we will add an additional tour. Please email us [email protected] and let us know what date you are intersted in.
Events & Travel
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Yes we absolutely do! We can accommodate a variety of special requests (Family Reunions, Birthday Parties, Corporate, Team Building Events for Company’s, Weddings, Travel Plannings ed.)
Information on our Private Group Tours can be found here.
Logistics
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I Eat Food Tours provides a family friendly experience for people of all ages, from 1 to 100. Smoke-free tours ensure that all guests have a pleasant experience during the tour.
Our tours are generally 3 to 4 hours long. If you find the need to smoke during that time period, please step away from the rest of the group.
In alignment with Turin’s smoking recommendations, we respectfully ask that smokers partake at least 10 feet away from the group. Thank you for that!
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Approximately 3/4 hours. Just enough time to fall in love with one of the magnificent neighborhoods that we tour in. Once the tour is over you can go back and shop in one of the speciality food shops, or have a beverage in one of the many bar/restaurants that you discovered on the tour.
Give yourself some time after the tour to hang out in the neighborhood and shop a bit at some of the great speciality food shops!
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10/12 people per tour is a perfect number! All of our guides can manage 15 people with ease, but with groups of 10/12 people on a tour we want to make sure that everyone gets a real personalized experience.
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Water is the perfect beverage to cleanse the palate and stay hydrated and fresh during warm days. Hey, why not a bottle of water.
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Yes there are! Your tour guide will keep you happy and confortable and let you know when the next restroom opportunity is one coming up.
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Tours are offered standard in English, but additionally we can run also in Dutch or Italian (only for private group tours).
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Due to the various food establishments we visit (and their rules and regulations), pets of any kind are not allowed on our food tours. (only on request and on private tours we can see what we can arrange accordingly)
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Not more than you can handle! The pace is usually good for everyone. We cover enough of a neighborhood to satisfy everyones curiosity.
We are on our feet for approximately 3 or 4 hours. Please note that there are some stairs that we navigate during the tour.
If stairs are a problem for you or any of your guests, please indicate that when you purchase your tickets so we can do our best to accommodate your needs.
Our Tours
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COVID-19 UPDATE:
We are planning to resume touring on May 18th, 2021.If you purchased tickets and at some point decide that you are not ready to visit Italy and tour with us, we will happily give you a full refund (24 hours in advance only). If you decide to cancel your trip to Turin please inform us as soon as possible.
If you have any questions or concerns, please Contact Us. We will respond to your email within 2-3 hours.
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GENERAL TICKET POLICIES:
*First and foremost, we’re human too! We understand that mistakes, illnesses and emergencies happen and those things can all get in the way of attending and arriving on time for a food tour. And our response is always… human, and fair. So please always contact us to discuss situations as early as you become aware of them.
*At the same time, we do encourage you to be thoughtful about requesting a last minute change and to save that privilege Only for Unique Situations (listed below) since your spots on the tour are being held for you (it’s always very difficult for us to resell your tickets with limited time). Additionally, as part of our company philosophy, we always aim to keep a good balance between pleasing you (our customer) and being fair to our hard working tour guides who also have babies and doggies to feed and whose salary also depends on advance ticket purchases. We’re sure you understand the balance we try to maintain in keeping everyone super satisfied. Please see details below.
*Refund Policy:
Under normal circumstances your Food Tour tickets are NON-REFUNDABLE.
If you have a medical, family emergency, or your travel plans changed due to serious unforeseen circumstances, please contact us as soon as possible by call the number written on your e-ticket, or Contact Us here. We can make exceptions and convert your tickets into a gift certificate or give you a refund (only for cancelations made 48 hours prior the tour date) if you will not be returning to Turin in the near future.*Reschedule Policy:
Your Food Tour Tickets CAN BE RESCHEDULED within reason.
Please contact us minimum 48+ hours before your scheduled tour if you need to reschedule your tickets.
If you have a medical, family emergency, or your travel plans changed due to unforeseen circumstances, please Contact Us as soon as possible, or call the number written on your e-ticket. We can reschedule you to another date or convert your tickets into a gift certificate that never expires.
*Please be thoughtful about rescheduling at the last minute, your spots on the tour are being held for you. It is very difficult for us to resell your tickets with limited time.*Inclement Weather Policy:
All of our Food Tours TAKE PLACE RAIN OR SHINE.
In the rare situation where we are forced to cancel the event due to inclement/unsafe weather “based on recommendations from the Mayor of Turin”, ticket-holders can reschedule to another day (subject to availability), receive a gift certificate (that never expires) or can receive a full refund. Please Contact Us as soon as possible, or call the number written on your e-ticket if you anticipate inclement weather. -
I Eat Food Tours does not include gratuities in the cost of our tours. A standard gratuity for a tour guide in Turin (Italy) is 15% of the tour price. If you had a great time gratuities are accepted by our tour guides.
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Well it depends.
It is generally possible if you wanna buy from one of the places we’ll visit.
When the group is very big we kindly ask you to wait with any shopping until after the tours are ended.
We know that shopping is a kind of irresistable thing to do, in special when you are on holiday, but it will slow the tour down, and we don’t like to let the other guest on the tour wait.
(By the way, for after the tour, we will be happy to give you some good tips about the best place where you can have the nicest shopping experiences in Turin)
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Yes, our tour guides can ask you to show the ID of your Child or Infant at the start of the Tour.
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Our tours are generally in English, but we also offer tours in Italian or in Dutch. Please, let us know in advance which language you and/or your group prefers.
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Parking is available at each tour’s starting location. After your purchase tickets, you’ll receive emails with parking suggestions. Also on each tour page you will find the information where to park, or/and how to travel.
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Absolutely!
We suggest to take with you Many Spons of Smiles, and a Bag Half Full of enthusiasm. The rest will be filled during our adventure togheter! We Promise.
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As you have already seen, we offer different kind of tours.
This means that the type of places we will visit during our tasty adventures depends on the one you are going to book.
Anyway, trying to keep the surprise effect, we will visit typical and ethnical restaurants, eateries, chocolaterie, candy shops, open air market, street food stands, bakaries, cafes, bars and american bars and more. But hey, let’s not spoil all the fun and leave a part of this as a sweet surprise!
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Unfortunately the guide can not wait, as we don’t want to, and can’t let wait other guests!
In case of delay, please inform us by calling the number that is written on your booking and ticket, so we can guide you to the next stop (tasting) and you can join from there the rest of the group/tour again.
Unfortunately you will miss than the first part of the Tour, and tasting(s), so ‘Please’ Be on Time! and go out from your staying a little bit sooner. (As the City Centre can be pretty crowdy!)
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*Street Food Tour D’luxe: Giardino Bottero (Via IV Marzo), infront of the Big Statue.
*Culinary Tour D’luxe: Still To be defined!
*Evening Out in Turin: Piazza Carlo Alberto, next to the Equestrian Statue.
*La Dolce Torino: Piazza Carlo Alberto, next to the Equestrian Statue.
*Private Group Tours: To be defined. The exact address of our meeting point will be sent to you with the confirmation email after you’ve booked.
Please check the address and directions beforehand to know how to reach us on the day of your tour.
In case you don’t receive an email with meeting details from us, please send an email to…and sorry for the inconvenience.
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Yes, bathrooms are available in all the places we visit during the tour, except for the open air marketplace.
The Food
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We visit various food shops, open & indoor market places, bars and several restaurants per tour. (not all tours offer the same, check our tour pages) Some are run by Iron Chefs. Some are run by Top Chefs. Some are run by Italian Families. We think there is a place for all of those experiences in the Turin food scene.
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Enough food tastings are served that for most people lunch or diner afterwards is not needed. And that is the truth! We have toured over 10.000 people and it’s very rare that anyone walks away hungry!
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Yes, all the food and drinks that we offer during our culinary adventures are already included in the price. Of course, you’re welcome to buy additional drinks, if you’re still thirsty!
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As you have already seen, we offer different kind of tours.
This means that the type of places we will visit during our tasty adventures depends on the one you are going to book.
Anyway, trying to keep the surprise effect, we will visit typical and ethnical restaurants, eateries, chocolaterie, candy shops, open air market, street food stands, bakaries, cafes, bars and american bars and more. But hey, let’s not spoil all the fun and leave a part of this as a sweet surprise!
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Please let us know if you (or anyone in your group) have any dietary restrictions (e.g. vegetarian, diabetic, allergy, etc.) when you inquire for the tour. As long as we know in advance, we’ll be happy and do our best to accommodate your needs
The Weather in Turin
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All of our tours are held rain or shine. In the event of inclement weather, we will be able to go inside many of the establishments on the tour. We will Not be indoors for the entire 3 or 4 hours. So you should still dress appropriately for the day’s weather conditions. It is impossible to cancel a tour at the very last minute due too many circumstances beyond our control. Before purchasing tickets please be aware of the possible weather conditions for that time of year.
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Please dress; Casually (casual-chic for the evening-out-tour), Comfortably, and Appropriately for the different seasons in Turin.
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You can get an accurate forecast at ilmeteo.it/meteo/Torino
Here are some general Weather Conditions in Italy/Torino:
Generally, the hottest month is August in the south and July in the north; during these months the thermometer can reach 38–42 °C (100.4–107.6 °F) in the south and 32–35 °C (89.6–95.0 °F) in the north; Sometimes the country can be split as during winter, with rain and 20–22 °C (68.0–71.6 °F) during the day in the north … Learn More.
Who Should Take a Food Tour
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Our food tasting and cultural walking tours have been developed especially for food and history lovers. We find that some children have a blast on our tours and if you think yours will, please bring them along – most of our tours are great for young history and food lovers, too, as well as future chefs.
But, in our vast touring experience, we have found that many of those under the age of 17 might have a harder time enjoying themselves on a tour. They may be indifferent, fidgety, or not appreciate an extended group activity and unfortunately, their displeasure could interfere with the exciting experience that I Eat Food Tours has carefully crafted for you and the other guests.
Whether to bring your child is entirely up to you, but please note that ALL CHILDREN ages 3 and above need a paid ticket. We assume that if your child is below the age of 3 they will not be participating in the tasting portion of the tour, or they might be sharing tastings with a parent. Therefore, for children below age 3, no ticket is required and there will no be separate tastings prepared for them. If you would like tastings for your child under 3, please be sure to purchase a ticket in advance.
Whatever you decide, be sure to indicate when you make your reservation whether you are bringing a child on the tour, so that your tour guide can be prepared. Please also note that strollers can be a challenge on the tour due to the many narrow sidewalks that we walk on, the oneven cobble stone streets that we cross, certain staircases that we use when entering establishments, and the very small shops and open market streets that we visit. If you have further questions pertaining to tickets for children, please mailto: [email protected]
For child pricing – see FAQ labeled: ARE THERE CHILD TICKETS?
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Not more than you can handle! The pace is usually good for everyone. We cover enough of a neighborhood to satisfy everyones curiosity.
We are on our feet for approximately 2.5/3/4 hours.
Please note that there are some stairs that we navigate during the tour. If stairs are a problem for you or any of your guests, please indicate that when you purchase your tickets so we can do our best to accommodate your needs.
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Turin is an very old city and the locations where we hold our tours are some of the oldest in town. This means that many of the narrow streets and uneven cobblestone streets we walk, along with the small shops, markets and staircases in and out some of establishments are not conducive to strollers and wheelchairs. This does not mean that we don’t welcome both, it just means that some tours are going to be better for you than others.
*For strollers, we do recommend something small that folds up easily (an umbrella stroller usually works best). Many of our locations are very small or can be busy and trying to keep children in strollers in the stores can be a struggle, so having something the child can be taken in and out of easily is going to make it a much more pleasant experience for both child and parent.
*For wheelchairs, we have found that our Street Food Tour D’luxe is the easiest tour to manage, as there are no stairs that a guest would have to maneuver. If the guests level of mobility includes being able to walk up and down a view stairs, with or without assistance, then the Aperitif Wine & Dine and the Chocolate Tour & Workshop are going to be fine as well.
We want to do our best to accommodate whatever mobility needs you might have, so if you are interested in one of our other tours or events (not listed above), please feel free to mailto [email protected] directly, so we may find the tour or event that works best for you!
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Even thought our walking tours are 3 hours and more, there are many spots during each tour to rest. We understand that it might be difficult to be on your feet for a long time. We make sure that everyone is confortable during our tours.
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Yes! Absolutely Yes! Many of our attendees live right here in Turin and surroundings. Locals often attend to learn things about the neighborhood and the city in which they live that they did not know beforehand. We mainly stay off the beaten path, and thus avoid being consumed by crowds of tourists. Locals (and those that want to feel like locals) can often get the MOST out of the tours since the tour is designed to show you how the locals live, where they shop and eat.
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We change our tours slightly every eight to twelve months. Many parts of the tour remain the same, but we do our best to improve upon and enhance the tour. Don’t be embarrassed to come back for more and repeat the experience – many people do! (don’t hesitate to ask us to custom your tour and make it a private one)
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We often have single travelers on our Food Tours, whatever they be single travelers or locals looking for something fun, tasty & different to do in Turin. We have found that most people who take our tours are adventurous & sociable, excited about trying amazing food, & open to meeting new people (or even making new friends)! We like to think of each tour group as its own family, exploring Turin and breaking bread together. If you are open to meeting new people & having a great time, you will have a wonderful time on the food tour.
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Our tours are generally in English, but we also offer tours in Italian or in Dutch. Please, let us know in advance which language you and/or your group prefers.
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Not all of the locations are wheelchair accessible. There can be at the locations high steps to make or different floorlevels to take, we are very sorry for that.
Please contact us in advance we can surely see what we can arrange.