All Our Tours are Private this Season!

For this Summer Season, All Food Tours & Culinary Experiences are 'Private' Without any extra costs!

FAQ’S

All the Answers to Your Most frequently Asked Questions.

CORONAVIRUS UPDATE TO TICKET POLICY:
Due to the Coronavirus we are, sadly, cancelling all food tours up until June 2th, 2020.

At this point in time there are two options for ticket-holders to choose from:

THE BEST OPTION
We will quickly convert your tickets into a Gift Certificate that never expires. It will be good for 100 years!
You can use it easily to re-book a food tour with us when things go back to normal.
Choosing the E-gift certificate option will help keep our business afloat during this time.

THE 2ND OPTION
We can reschedule your tickets on a future tour.

We hope that you are safe and healthy.
And thank you so much for supporting our small business, it means everything!

Reach out to us at info@ieatfoodtours.it

__________________________________________________________________________

GENERAL TICKET POLICIES:

*First and foremost, we’re human too! We understand that mistakes, illnesses and emergencies happen and those things can all get in the way of attending and arriving on time for a food tour. And our response is always… human, and fair. So please always contact us; info@ieatfoodtours.it  to discuss situations as early as you become aware of them.

 

*At the same time, we do encourage you to be thoughtful about requesting a last minute change and to save that privilege Only for Unique Situations (listed below) since your spots on the tour are being held for you (it’s always very difficult for us to resell your tickets with limited time). Additionally, as part of our company philosophy, we always aim to keep a good balance between pleasing you (our customer) and being fair to our hard working tour guides who also have babies and doggies to feed and whose salary also depends on advance ticket purchases. We’re sure you understand the balance we try to maintain in keeping everyone super satisfied. Please see details below.

 

*Refund Policy:
Under normal circumstances your Food Tour tickets are NON-REFUNDABLE.
If you have a medical, family emergency, or your travel plans changed due to serious unforeseen circumstances, please contact us as soon as possible by call the number written on your e-ticket, or mail to info@ieatfoodtours.it . We can make exceptions and convert your tickets into a gift certificate or give you a refund (only for cancelations made 14 days prior the tour date)  if you will not be returning to Turin in the near future.

 

*Reschedule Policy:
Your Food Tour Tickets CAN BE RESCHEDULED within reason.
Please contact us minimum 72+ hours before your scheduled tour if you need to reschedule your tickets.
If you have a medical, family emergency, or your travel plans changed due to unforeseen circumstances, please contact us as soon as possible at info@ieatfoodtours.it or call the number written on your e-ticket. We can reschedule you to another date or convert your tickets into a gift certificate that never expires.
*Please be thoughtful about rescheduling at the last minute, your spots on the tour are being held for you. It is very difficult for us to resell your tickets with limited time.

 

*Inclement Weather Policy:
All of our Food Tours TAKE PLACE RAIN OR SHINE.
In the rare situation where we are forced to cancel the event due to inclement/unsafe weather “based on recommendations from the Mayor of Turin”, ticket-holders can reschedule to another day (subject to availability), receive a gift certificate (that never expires) or can receive a full refund. Please contact us as soon as possible at info@ieatfoodtours.it or call the number written on your e-ticket if you anticipate inclement weather.

Yes, gift certificates are available for all I Eat Food Tours tours and make a perfect gift for holidays, birthdays or any other occasions! To purchase a gift certificate, please click here or call Eztix at +390909100237. Gift certificates NEVER expire!

Yes, private tours are available for groups of 2 up to 30 people. To inquire about a private tour, please fill out the form on our private tours page. A I Eat Food Tours representative will contact you within 24 hours to inform you if the date and time requested is available.

There is a standard cost to book a private tour. We can accommodate from 2-30 people. Each tour guide can take up to 15 people. If you book well in advance there is a good chance that we can accommodate your needs. See the “Private Tour” page for further information.

Our food tasting and cultural walking tours have been developed especially for food and history lovers. We find that some children have a blast on our tours and if you think yours will, please bring them along – most of our tours are great for young history and food lovers, too, as well as future chefs.

 

But, in our vast touring experience, we have found that many of those under the age of 17 might have a harder time enjoying themselves on a tour. They may be indifferent, fidgety, or not appreciate an extended group activity and unfortunately, their displeasure could interfere with the exciting experience that I Eat Food Tours has carefully crafted for you and the other guests.

 

Whether to bring your child is entirely up to you, but please note that ALL CHILDREN ages 3 and above need a paid ticket. We assume that if your child is below the age of 3 they will not be participating in the tasting portion of the tour, or they might be sharing tastings with a parent. Therefore, for children below age 3, no ticket is required and there will no be separate tastings prepared for them. If you would like tastings for your child under 3, please be sure to purchase a ticket in advance.

 

Whatever you decide, be sure to indicate when you make your reservation whether you are bringing a child on the tour, so that your tour guide can be prepared. Please also note that strollers can be a challenge on the tour due to the many narrow sidewalks that we walk on, the oneven cobble stone streets that we cross, certain staircases that we use when entering establishments, and the very small shops and open market streets that we visit. If you have further questions pertaining to tickets for children, please mailto: info@ieatfoodtours.it

For child pricing – see FAQ labeled: ARE THERE CHILD TICKETS?

Not more than you can handle! The pace is usually good for everyone. We cover enough of a neighborhood to satisfy everyones curiosity.

We are on our feet for approximately 2.5/3/4 hours.

Please note that there are some stairs that we navigate during the tour. If stairs are a problem for you or any of your guests, please indicate that when you purchase your tickets so we can do our best to accommodate your needs.

Turin is an very old city and the locations where we hold our tours are some of the oldest in town. This means that many of the narrow streets and uneven cobblestone streets we walk, along with the small shops, markets and staircases in and out some of establishments are not conducive to strollers and wheelchairs. This does not mean that we don’t welcome both, it just means that some tours are going to be better for you than others.

 

*For strollers, we do recommend something small that folds up easily (an umbrella stroller usually works best). Many of our locations are very small or can be busy and trying to keep children in strollers in the stores can be a struggle, so having something the child can be taken in and out of easily is going to make it a much more pleasant experience for both child and parent.

*For wheelchairs, we have found that our Street Food Tour D’luxe is the easiest tour to manage, as there are no stairs that a guest would have to maneuver. If the guests level of mobility includes being able to walk up and down a view stairs, with or without assistance, then the Aperitif Wine & Dine and the Chocolate Tour & Workshop are going to be fine as well.

We want to do our best to accommodate whatever mobility needs you might have, so if you are interested in one of our other tours or events (not listed above), please feel free to mailto info@ieatfoodtours.it directly, so we may find the tour or event that works best for you!

Even thought our walking tours are 3 hours and more, there are many spots during each tour to rest. We understand that it might be difficult to be on your feet for a long time. We make sure that everyone is confortable during our tours.

Yes! Absolutely Yes! Many of our attendees live right here in Turin and surroundings. Locals often attend to learn things about the neighborhood and the city in which they live that they did not know beforehand. We mainly stay off the beaten path, and thus avoid being consumed by crowds of tourists. Locals (and those that want to feel like locals) can often get the MOST out of the tours since the tour is designed to show you how the locals live, where they shop and eat.

We change our tours slightly every eight to twelve months. Many parts of the tour remain the same, but we do our best to improve upon and enhance the tour. Don’t be embarrased to come back for more and repeat the experience – many people do! (don’t hesitate to ask us to custom your tour and make it a private one)

We often have single travelers on our Food Tours, whetever they be single travelers or locals looking for something fun, tasty & different to do in Turin. We have found that most people who take our tours are adventurous & sociable, excited about trying amazing food, & open to meeting new people (or even making new friends)! We like to think of each tour group as its own family, exploring Turin and breaking bread together. If you are open to meeting new people & having a great time, you will have a wonderful time on the food tour.

We visit various food shops, open & indoor market places, bars and several restaurants per tour. (not all tours offer the same, check our tour pages) Some are run by Iron Chefs. Some are run by Top Chefs. Some are run by Italian Families. We think there is a place for all of those experiences in the Turin food scene.

Enough food tastings are served that for most people lunch or diner afterwards is not needed. And that is the truth! We have toured over 10.000 people and it’s very rare that anyone walks away hungry!

All of our tours are held rain or shine. In the event of inclement weather, we will be able to go inside many of the establishments on the tour. We will Not be indoors for the entire 3 or 4 hours. So you should still dress appropriately for the day’s weather conditions. It is impossible to cancel a tour at the very last minute due to many circumstances beyond our control. Before purchasing tickets please be aware of the possible weather conditions for that time of year.

Please dress; Casually (casual-chic for the evening-out-tour), Confortably, and Appropriately for the different seasons in Turin.

You can get an accurate forecast at ilmeteo.it/meteo/Torino

Here are some general Weather Conditions in Italy/Torino:

Generally, the hottest month is August in the south and July in the north; during these months the thermometer can reach 38–42 °C (100.4–107.6 °F) in the south and 32–35 °C (89.6–95.0 °F) in the north; Sometimes the country can be split as during winter, with rain and 20–22 °C (68.0–71.6 °F) during the day in the north … Learn More.

I Eat Food Tours provides a family friendly experience for people of all ages, from 1 to 100. Smoke-free tours ensure that all guests have a pleasant experience during the tour.

Our tours are generally 3 to 4 hours long. If you find the need to smoke during that time period, please step away from the rest of the group.

In alignment with Turin’s smoking recommendations, we respectfully ask that smokers partake at least 10 feet away from the group. Thank you for that!

Approximately 3/4 hours. Just enough time to fall in love with one of the magnificent neighborhoods that we tour in. Once the tour is over you can go back and shop in one of the speciality food shops, or have a beverage in one of the many bar/restaurants that you discovered on the tour.

Give yourself some time after the tour to hang out in the neighborhood and shop a bit at some of the great speciality food shops!

10/12 people per tour is a perfect number! All of our guides can manage 15 people with ease, but with groups of 10/12 people on a tour we want to make sure that everyone gets a real personalized experience.

Water is the perfect beverage to cleanse the palate and stay hydrated and fresh during warm days. Hey, why not a bottle of water.

Yes there are! Your tour guide will keep you happy and confortable and let you know when the next restroom opportunity is one coming up.

Tours are offered standard in English, but additionally we can run also in Dutch or Italian (only for private group tours).

Due to the various food establishments we visit (and their rules and regulations), pets of any kind are not allowed on our food tours. (only on request and on private tours we can see what we can arrange accordingly)

Not more than you can handle! The pace is usually good for everyone. We cover enough of a neighborhood to satisfy everyones curiosity.

We are on our feet for approximately 3 or 4 hours. Please note that there are some stairs that we navigate during the tour.

If stairs are a problem for you or any of your guests, please indicate that when you purchase your tickets so we can do our best to accommodate your needs.

Yes, tickets must be purchased in advance. Thursday – Saturday are the busiest days of the week! Often our tours sell out quickly, especially during this days. You don’t want to get caught at the last minute so check out our tour calendar and availability Here.

I Eat Food Tours does not include gratuities in the cost of our tours. A standard gratuity for a tour guide in Turin (Italy) is 15% of the tour price. If you had a great time gratuities are accepted by our tour guides.

Our tickets are sold by Eztix Support Centre  +390909100237 or online at ieatfoodtours.co.uk/tour/ . Eztix sells our tickets so we can spend more time making sure that our tours are the best that they can be! Tickets can be purchased with Visa, Mastercard or American Express. Cash is not accepted.

*There are two types of tickets available for our ‘Street Food Tour D’luxe. Tastes of Turin’

Standard Ticket: Ages 11 and up – 89 euro.

Child Ticket: Ages 10 and under – 69 euro.

 

*There are two types of tickets available for our ‘Culinary Tour D’luxe. Tastes of Piedmont’

Standard Ticket: Ages 11 and up – 139 euro.

Child Ticket: Ages 10 and under – 89 euro.

 

*There is one ticket class for the ‘Evening Out in Turin. Aperitif, Wine & Dine’

Ages 18 and up – 169 euro.

 

*There is one ticket class for the ‘La Dolce Torino. Chocolate & Sweets tour’

All ages – 69 euro.

We do not officially provide a waiting list. If a date is sold out, there is always a chance that we will add an additional tour. Please email us info@ieatfoodtours.it and let us know what date you are intersted in.

Yes,  all  the  food  and  drinks  that  we  offer  during  our  culinary  adventures  are  already included  in  the  price.  Of  course,  you’re  welcome  to buy additional drinks, if you’re still thirsty!

Well it depends.

It is generally possible if you wanna buy from one of the places we’ll visit. 

When the group is very big we kindly  ask you  to  wait  with  any  shopping  until  after  the  tours  are  ended.

We  know that shopping  is  a  kind  of  irresistable  thing  to  do,  in  special  when  you  are  on holiday, but it will slow the tour down, and we don’t like to let the other guest on the tour wait. 

(By  the  way, for after the tour, we  will  be  happy  to  give  you  some good  tips about  the best place where you can have the nicest shopping experiences in Turin)

Yes, our tour guides can ask you to show the ID of your Child or Infant at the start of the Tour.

Our tours are generally in English, but we also offer tours in Italian or in Dutch.  Please, let us know in advance which language you and/or your group prefers.

Parking is available at each tour’s starting location. After your purchase tickets, you’ll receive emails with parking suggestions. Also on each tour page you will find the information where to park, or/and how to travel.

Absolutely!  

We  suggest  to  take  with  you  Many  Spons  of  Smiles,  and  a  Bag  Half  Full  of enthusiasm.  The  rest  will  be  filled  during  our adventure togheter!  We Promise. 

As  you  have  already  seen,  we  offer  different  kind  of  tours.  

This  means  that  the  type  of places  we  will  visit  during  our  tasty  adventures depends  on  the  one  you  are  going  to book.    

Anyway,  trying  to  keep  the  surprise  effect,  we  will  visit  typical and ethnical  restaurants, eateries, chocolaterie, candy shops, open air market, street food  stands,  bakaries,  cafes, bars and american bars  and  more. But hey, let’s not spoil all the fun and leave a part of this as a sweet surprise!

Unfortunately the guide can not wait, as we don’t want to, and can’t let wait other guests!

In case of delay, please inform us by calling the number that is written on your booking and ticket, so we can guide you to the next stop (tasting) and you can join from there the rest of the group/tour again.

Unfortunately you will miss than the first part of the Tour, and tasting(s), so ‘Please’ Be on Time! and go out from your staying a little bit sooner. (As the City Centre can be pretty crowdy!)

*Street Food Tour D’luxe: Giardino Bottero (Via IV Marzo), infront of the Big Statue.

*Culinary Tour D’luxe: Still To be defined!

*Evening Out in Turin: Piazza Carlo Alberto, next to the Equestrian Statue.

*La Dolce Torino: Piazza Carlo Alberto, next to the Equestrian Statue.

*Private Group Tours: To be defined. The  exact  address  of  our  meeting  point  will  be  sent to you with the  confirmation  email  after  you’ve  booked.  

Please  check  the  address  and  directions  beforehand  to  know  how  to  reach us  on the day  of  your  tour.  

In  case  you  don’t  receive an email with meeting details from us, please send an email to…and sorry for the inconvenience.

Please  let  us  know  if  you  (or  anyone  in  your  group)  have  any  dietary  restrictions  (e.g. vegetarian,  diabetic,  allergy,  etc.)  when  you inquire for the tour. As long as we know in advance, we’ll be happy and do our best to accommodate your needs

Yes, bathrooms are available in all the places we visit during the tour, exept for the open air marketplace.

Not all of the locations are wheelchair accessible. There can be at the locations high steps to make or different floorlevels to take, we are very sorry for that.

Please contact us in advance we can surely see what we can arrange.


Still have Questions?

Contact our Team Directly by Phone, Email or Form Below.